Accreditations and Awards
Joint Replacement: Aetna Institutes of Quality® Recognition
Highland Hospital is recognized by Aetna Institutes of Quality® for providing exceptional quality and value to Aetna members for total joint replacement surgery. Highland earned this designation after a thorough review of orthopaedic surgical volume, quality and clinical outcomes and reporting, the results of patient satisfaction surveys, and a consideration of the wide range of orthopaedic services available. Leran more about our joint replacement program.
Palliative Care Program: Joint Commission Certification
Highland Hospital received Advanced Certification from the Joint Commission for the Palliative Care Program by demonstrating compliance with rigorous national quality standards, clinical practice guidelines, and performance measurement activities. Palliative care programs that successfully demonstrate compliance are awarded a two-year certification.
Palliative care focuses on alleviating suffering and providing symptom-relieving care and support for patients during all stages of illness, including end of life. The palliative care team at Highland consists of physicians, nurses, social workers, pastoral services, and may also include pharmacists, physical therapists, and dieticians.
Visit the Palliative Care Program.
Gynecologic Oncology: Joint Commission Certification
The Gynecologic Oncology program at Highland Hospital earned the Joint Commission’s Gold Seal of Approval™ in May 2012.
The Joint Commission – the nation’s top health care accrediting organization– has awarded Highland’s Gynecologic Oncology program the Gold Seal of Approval. This certification demonstrates Highland’s commitment to the highest standards of excellence for uterine and ovarian cancer. Certification is based on compliance with national standards, effective use of evidence-based practices and an organized approach to measure performance and improvement. Highland’s Gynecologic Oncology program also has been recognized by U.S. News & World Report as one of the region’s best.
Visit the Gynecologic Oncology Department.
Department of Nursing: Magnet Recognition
The American Nurses Credentialing Center (ANCC) granted Highland Hospital Magnet® status in May 2011 for excellence in nursing. Magnet® recognition is the top nursing honor in the country, and one that only about 6 percent of hospitals receive.
Highland, an affiliate of the University of Rochester Medical Center, was the first hospital in the Rochester area to receive Magnet® status under new and more rigorous ANCC standards based on patient outcomes criteria. Studies show patients benefit from hospitals with Magnet® status. Recognized hospitals report better patient outcomes and improved patient satisfaction. Because of their demonstrated commitment to excellence, Magnet hospitals have greater success at recruitment and retention of nurses, physicians and other medical professionals.
The ANCC Magnet Recognition Program® recognizes health care organizations that provide the best in nursing care and professionalism in nursing practice. The term “Magnet Status” originates from a group of 41 hospitals during a national nursing shortage in the 1980s that nonetheless was able to recruit and retain nurses, serving as a “magnet” for the profession.
Visit the Department of Nursing.
Evarts Joint Center: Joint Commission Certification
The Evarts Joint Center at Highland Hospital earned the Joint Commission’s Gold Seal of Approval™ for the second time in March 2011. The recertification demonstrates the center’s continued adherence to nationally recognized patient safety and quality standards. The Joint Commission, a national, not-for-profit health accrediting organization, initially awarded the Evarts Joint Center its Disease-Specific Care Certification for knee and hip replacement in 2008.
To earn this distinction, the Evarts Joint Center volunteered to undergo an extensive, on-site evaluation. A Joint Commission reviewer judged the center’s performance in meeting the Joint Commission’s rigorous quality and safety standards and in demonstrating its ability to continuously evaluate and improve care. The reviewer interviewed staff members, as well as patients, to gather information: she quizzed staff on the center’s patient care protocols, sought patient opinions on their care and examined the center’s clinical practice guidelines and patient documentation to gauge staff’s adherence to quality standards.
The Joint Commission will re-examine the Evarts Joint Center every two years for it to re-qualify for certification.
Visit the Evarts Joint Center.
Geriatric Fracture Center: Joint Commission Certification
The Geriatric Fracture Center at Highland Hospital received The Joint Commission’s Gold Seal of Approval™ in March 2011 by demonstrating compliance with national standards for health care quality and safety in caring for older adults with fractures.
Following a rigorous on-site evaluation, the Geriatric Fracture Center earned Disease-Specific Care Certification by demonstrating that doctors and staff follow national patient-care standards; use evidence-based guidelines to deliver high-quality outcomes; and use performance measures and improvement initiatives to continually improve care.
The GFC is dedicated to the care of elderly patients who suffer fractures. Since the program was implemented at Highland in 2004, doctors have improved patient outcomes and helped hospitals in the United States and internationally to adopt their model. Their approach focuses on co-management of patients by the orthopaedic surgeon who repairs the fracture and a geriatrician or internal medicine specialist who cares for the overall health of the patient.
Visit the Geriatric Fracture Center.
Bariatric Surgery Center: Accredited by American College of Surgeons
Highland Hospital is the only hospital in the region that has earned the designation as an “Accredited Bariatric Center” by the American College of Surgeons. As a “Level 1” rated facility, Highland’s Bariatric Surgery Center is recognized for providing high-quality, complete bariatric surgical care and has a high-volume practice that can manage the most challenging and complex patients. As the recognized leader in bariatric surgery, surgeons at the Bariatric Surgery Center at Highland Hospital perform more gastric bypass procedures than any other hospital in the area.
Visit the Bariatric Surgery Center.
Intensive Care Unit: Beacon Award for Nursing Excellence
The American Association of Critical-Care Nurses (AACN) recently honored the Intensive Care Unit (ICU) at Highland Hospital with a gold-level Beacon Award for Excellence. The award recognizes unit caregivers who successfully improve patient outcomes and align practices with AACN’s standards for a healthy work environment. Highland scored within the top third of all hospitals to achieve the gold-level distinction.
The Beacon Award is given to ICUs that have exhibited high quality standards, exceptional care of patients and their families, as well as healthy work environments. The award is increasingly linked to patient safety initiatives, as it provides a way for units to measure their systems, outcomes, and environment. Highland Hospital received its first Beacon Award in the spring of 2007.
There are an estimated 6,000 ICUs in the United States. Only 120 of them have ever received the Beacon Award for Critical Care Excellence, and only 19 of those have ever been selected multiple times like Highland Hospital.
Visit the Intensive Care Unit.
Acute Care for Elders Unit: NICHE Nursing Accreditation
Originally awarded a Nurses Improving Care for Health System Elders (NICHE) designation in 2006, Highland Hospital recently received re-designation until 2010. NICHE began in 1992 and is a national geriatric nursing program of The John A. Hartford Foundation Institute for Geriatric Nursing. The program is focused on supporting nursing's pre-eminent role in the care of hospitalized older patients and provides structured training, essential tools and evidence based resources, improved protocols and broad implementation of best practices to help Highland’s staff to provide the best of care for geriatric patients throughout the hospital.
Visit Acute Care for Elders (ACE).
Stroke Care: Gold Plus Performance Achievement Award From American Heart Association
Highland Hospital received the 2010 American Heart Association/ American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Performance Achievement Award. The distinction is the highest honor of its kind and recognizes Highland’s commitment and success in implementing excellent care for stroke patients, according to evidence-based guidelines.
To receive the award, Highland met and exceeded national standards in treating stroke patients. The hospital followed Stroke Performance Achievement guidelines 85 percent of the time or more for at least two consecutive years. The “Plus” recognition represents a 75 percent or higher compliance with five out of eight Stroke Quality Measures. These include aggressive use of medications, such as tPA, antithrombotics, anticoagulation therapy, DVT prophylaxis, cholesterol reducing drugs and smoking cessation, all aimed at reducing death and disability and improving the lives of stroke patients.
Visit the Stroke Center.
Breast Imaging Center: Designated Center of Excellence by American College of Radiology
Highland Breast Imaging Center was recently designated a Breast Imaging Center of Excellence by the American College of Radiology’s (ACR) Commission on Quality and Safety and the Commission on Breast Imaging for a three-year term as a result of a recent survey by the ACR.
To attain this designation, Highland Breast Imaging had previously achieved accreditation by the ACR in stereotactic breast biopsy, breast ultrasound and ultrasound-guided breast biopsy, and mammography. The ACR Breast Imaging Center of Excellence designation signifies that Highland Breast Imaging provides these services to the Rochester community at the highest standards of the radiology profession.
Visit the Highland Breast Imaging Center.