Doctor to Speak About Patient and Family Centered Care at 2016 Sischy Lecture
Tuesday, October 11, 2016
Adrienne Boissy, M.D., M.A., will deliver the 2016 Sischy Lecture on Tuesday, October 18 at 6 p.m. at the Memorial Art Gallery. Her talk, “Empathy in Design – The Future of Human Experience” focuses on the patient and provider experience and the impact effective communication can have on both.
Dr. Boissy is the Chief Experience Officer for the Cleveland Clinic Health System and a staff neurologist at the Cleveland Clinic Mellen Center for Multiple Sclerosis. She leads the Office of Patient Experience and its initiatives to address and improve every aspect of a patient’s encounter with the Cleveland Clinic Health System. Her work addresses everything from their physical comfort to the educational, emotional, and spiritual needs a patient may encounter during their visit.
Currently, she chairs the Empathy and Innovation summit, which is the largest independent summit on patient experience in the world. Dr. Boissy also serves as the Editor-in-Chief of the Journal of Patient Experience. She is a recipient of the Arnold P. Gold Foundation grant for humanism in medicine and is a Harvard Macy Scholar.
Dr. Boissy spoke about relationships and empathy in healthcare in her 2015 TEDx talk “Seeing and Being Seen: A Call for Healing.” She is also frequently interviewed in the media as an expert in physician communication and transparency and has appeared in such publications as The Wall Street Journal, The Washington Post, Forbes and The Atlantic.
An alumna of Boston University, Dr. Boissy conducted neurobiological research at Brigham and Women’s Hospital in Boston. She attended Pennsylvania State University College of Medicine for medical school and completed her neurology residency and neuroimmunology fellowship at the Cleveland Clinic.
The Ben Sischy, M.D. Visiting Scholar in Humane Medicine Lecture was created in 1991 as a tribute to Dr. Ben Sischy who helped establish the department of Radiation Oncology at Highland Hospital and was chief of the program for many years. His career was based on his beliefs in the importance of quality patient care, innovative research and dedicated treatment. He is credited with pioneering many new approaches to cancer treatment in a community hospital setting.
The lecture is free and open to the public. To register, go to event.urmc.edu/sischy. For more information, contact Angela Pullen at 585-273-5937.