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Patient-Centered Medical Home

Committed to the Principles of a Patient-Centered Home

A patient-centered comprehensive model of care where medical needs are met through on-going collaborations between patients, their providers and designated care team. To learn more; watch a video

We are  proud to be a National Committee for Quality Assurance (NCQA) Level 3 Certified Patient Centered Medical Home (PCMH)

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We will coordinate your care across multiple settings and provide you medical advice during office hours or when the office is closed. We also store your medical information in a secure electronic medical record and give you extra resources to help you manage your care such as:


Your Healthcare Team.

Our experienced, compassionate team gives you a unique combination of highly skilled providers which include the following:

Faculty Members:

Physicians who have positions at the University of Rochester School of Medicine and Dentistry and are board certified in Internal Medicine.

Resident Physicians:

Physicians who have received their medical degrees, and are pursuing advanced medical training and education in Internal Medicine. All care provided by residents is carefully supervised by Attending Physicians, who are experienced faculty members.

Nurse Practitioner:

Advanced practice registered nurses who provide preventative and acute health care services in collaboration with a physician.


Nurses provide care through their collaborative work with physicians, the patient, and other team members.

Care Manager:

Licensed Social Worker trained to motivate patients to self-manage their chronic conditions. Your care manager can guide you to additional resources specific to your needs.


Frequently Asked Questions

What doctor will I see?

Every patient in our practice has his or her own doctor. If your doctor is a resident, you may also see the supervising faculty member during some of your appointments.

How are resident physicians supervised?

Our resident physicians are supervised by faculty members. Every visit you have with a resident is reviewed by a faculty member. At times, this may mean that the faculty member will see you along with your own doctor. If not, the details of your care will be discussed with the faculty member at the time of your visit in a separate room. This ensures that you get the very best care.

Will I always see my own doctor?

When you have an appointment scheduled with your own doctor, that is who you will see. If you need to schedule an appointment urgently and your doctor is not available, we may ask if you would like to see another doctor or a nurse practitioner. This often makes it possible for you to be seen sooner.

What is evidence-based medicine?

“Evidence-based medicine” means medical care that is up-to-date with the most current recommendations. Medical research is constantly discovering new ways to identify, prevent and treat illness. We pride  ourselves on being aware of current research so we can provide our patients with the most effective medical care.

For more information, please discuss with your doctor or nurse at your next appointment.