Staying Home Doesn’t Mean Staying Away from Your Provider
UR Medicine hospitals, urgent cares and doctor’s offices have been redesigned to keep you and your loved ones safe.
We’ve also introduced telemedicine visits. Contact your provider to determine the type of appointment that’s best for you.
Everyone must wear a mask in all of our facilities; our health care teams also wear protective equipment.
We’ll check you for symptoms and ask about travel when entering our facilities.
We’ve spaced out chairs, added dividers, changed visitor guidelines, and more to safeguard you.
Thorough cleaning and sanitation processes are in place for all patient rooms and common areas.
Contact Us. We're Here for You
If you have a health concern, please call your provider or send us a message on MyChart to make an appointment. If you don’t have a provider, use our Find a Physician tool to see all of our doctors who are accepting new patients. We will give you care in the way that is best and safest for you and your health.
Please send your ideas or suggestions to Patient Relations at HHPatientRelations@urmc.Rochester.edu