New to Customer Service by Phone?

Are you new to customer service over the phone? Read this month’s UR Medicine EAP blog to learn tips about how to adjust.

Hidden Stress Hazards of Remote Workers

With more and more people working from home, people are experiencing new and difficult stressors. Read this week’s EAP blog to learn more about frustrations remote workers are experiencing.

Parkinson’s Law—A Remote Worker’s Bugaboo

Working from home? Noticing that tasks take you longer than they used to? Check out the November Life-Work Connections/EAP blog post to find out if you are falling victim to Parkinson’s Law.

Tips for Making Better Impressions at Work

Wondering how to make a better impression at work? This October EAP blog post offers concrete ideas for ways to do so.

Use "Distancing" to Think Calmly Under Pressure

Check out the October EAP blog post to learn about a different type of "distancing" (not the social kind) that can help improve how you function under pressure.