Workshops & Training

The following, are a list of training and workshops that the employer or supervisor can request. These workshops are done at the worksite in a group setting. Please make these workshops ad training requests 30 days in advanced because of increase in demand.


Developing Resiliency While Moving Through Change

1 hour

In these tough economic times, changes at home and in the workplace are occurring more than we have expected. Our demands have increased and the support has often decreased.


Course Objective: Understand the concept of resiliency and learn how to handle unexpected challenges with less reactivity and more adaptability.


Audience: All employees


Conflict Resolution Skills

1 hour

Conflict does not have to be a negative experience. In order for growth and change to occur, we need conflict and differences of opinions. However, it is HOW we present our differences that are the keys to effective conflict resolution.


Course Objective: Learn and practice the four steps for effective conflict resolution.


Audience: All employees


Effective Communication Skills

1 hour

Communication has two components: Listening and speaking. Understanding what another person says does not mean you have to agree with them, but is critical to effective communication. What we say and how we say it is the other critical component to effective communication.


Course Objective: Develop and practice active listening skills. Learn to communicate effectively to say what you mean and mean what you say.


Audience: All employees


Coping with Work and Family Stress

1 hour presentation

Stress happens. Stress does not go away, but we can learn how to manage our stressful lives, change what we can change, and let go of the things we cannot change.


Course Objective (1 hour): Introduce the concept of stress, explain how perceptions influence stress levels, and identify personal resources to mitigate stress.


Audience: All employees


Compassion Fatigue: When the Helping Profession Hurts

1 hour

Secondary Traumatic Stress Disorder (STSD) occurs in helping professions when the pile-up of witnessing or working with victims of traumatic events and their families take an emotional toll.


Course Objective: This presentation explores the characteristics of those most likely to

experience STSD and how to add to your personal resources to minimize the effects of STSD.


Audience: First responders, ER workers, ICU staff, firefighters, police officers, and human services workers


Employee Relationships: How Close is Too Close

1 hour

What are your personal boundaries at work with co-workers? With clients? What recourse is there if a co-worker is making someone feel uncomfortable?


Course Objective: To identify personal boundaries at work, to learn about healthy and unhealthy boundaries, and how to set boundary limits when needed.


Audience: All employees


When Substance Abuse Comes to Work

1 hour

It is estimated that substance abuse costs our society between thirty-three and sixty billion dollars a year. As many as one in five workers has reported injuries or exposure to dangerous conditions because of a co-workers drinking, or have had to go beyond their regular work responsibilities to compensate for an employee who was alcohol-impaired.


Course Objective: To review facts of alcohol and substance abuse and offer resources to access help for the substance abuser and his/her family members.


Audience: All employees


Dealing with Difficult People

1 hour

Difficult people pop up everywhere. They are our clients, our patients, and sometimes our co-workers or family members.


Course Objective: To identify types of personalities that are difficult and to learn strategies to react effectively and diffuse a patient or customer who is being difficult.


Audience: All employees



1 hour

Are you or is someone you know depressed? Depression is more common than we think and its impact is far reaching.


Course Objective: To identify the causes, signs and symptoms of depression. To learn about treatment options and resources in the community that can help.


Audience: All employees


Self-Esteem: Or—“No One Can Make You Feel Inferior Without Your Consent”—Eleanor Roosevelt

1 hour

Self-esteem is the relationship you have with yourself. How’s your self-esteem?


Course Objective: To learn how self-esteem is developed by our experiences and learn how to identify people in your life that will enhance your self-esteem rather than chip away at it.


Audience: All employees


Critical Incident Stress Response for the First Responder

Critical Incident Stress occurs when there has been a physical response to an unexpected loss, act of violence, or other abnormal event that impacts the workplace. Research has shown that when first responders are given the opportunity to talk about the traumatic event shortly after the event occurred, the less likely Post Traumatic Stress symptoms occur.


Objective: Provide a safe, confidential, environment to discuss how responding to traumatic situations impact first responders


Audience: Police, firefighters, health care workers, and other first responders


EAP Orientation

15-30 minutes

The EAP orientation is a complete overview of the benefit. Attendees will understand the services offered and how to access Strong EAP.


Objective: To orient employees to their EAP benefit


Audience: All employees


EAP Supervisory Training

1 hour

The EAP Supervisory Training teaches managers and supervisors how to address concerns they have with those who report to them. Attendees will learn that EAP can be a resource when addressing an employee with job performance concerns.


Course Objective: To provide supervisors with an overview of employee assistance program services.


Audience: Supervisors and Managers