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Institute for Innovative Education

Email Configuration - Outlook Express

To Add your URMC email account to Microsoft Outlook Express:

  1. Open Outlook Express, at the top select “Tools,” and then select “Accounts…”
  2. When the box “Internet Accounts” appears, click the “Add” button.  When the sub-menu appears, click “Mail…”
  3. For “Display Name,” type your name as you would like it to appear in the From field when sending messages.  Click “Next.”


  1. Enter your URMC email address.  Click “Next.”


  1. For Incoming mail (POP3, IMAP or HTTP) server: type “mail.urmc.rochester.edu.”  Your outgoing mail server is address of the SMTP server of your Internet Service Provider (ISP).  After entering both servers, click “Next.”


  1. The “Internet Mail Logon” can be a bit tricky.  “Account Name” follows this pattern: “urmc-sh\user_id\login_name.”  In most cases, user_id and login_name are the same.  For example, John Doe’s account would be “urmc-sh\john_doe\john_doe.”  “Password” is your email password.  After entering this information click “Next.”


  1. The “Congratulations” screen should now appear.  Click “Finish.” 
  2. There are a couple more steps to complete to enable access to your email.  Again, at the top select “Tools,” and then select “Accounts…”  Select your URMC email account and click “Properties.”


  1. Click the “Advanced” tab.  You must select the “This server requires a secure connection (SSL) box” under “Incoming Mail (POP3).  This will change the numbers in the boxes, this is normal and necessary.
  2. If you wish to have your email remain accessible through Outlook Web Access (OWA) you also need to select the checkbox under “Delivery” for “Leave a copy of messages on server.” Click “OK.”


Congratulations.  Outlook Express is now configured to access your URMC email account.  If you have any questions/concerns with this process please contact the Miner Library Computing Center Help Desk at 275-6865.


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