Our primary goal at UR Medicine is to provide the best quality of care in an environment that is safe for everyone. To protect our patients, their loved ones and staff, we must manage their exposure to any illnesses that are easily spread.
Reopening for Hospital Visits, Safely
Declining cases of COVID-19 mean we can open our doors to visitors. We’re following state Department of Health guidance, and many safety guidelines apply.
More for details on visitation changes.
Zero Visitation at UR Medicine Hospitals
UR Medicine hospitals have implemented a zero-visitation policy to further our efforts to protect patients and staff from the spread of COVID-19. This policy will be in place with very limited exceptions, such as end-of-life scenarios.
Exception for Pediatric and Obstetric Patients
One support person for pediatric and obstetric patients is permitted. For obstetric patients, the support person may be present during labor and throughout the post-partum period until discharge.
Once the support person arrives on the unit, they will be screened for symptoms, including temperature. Those with symptoms will be asked to leave the hospital. These screening measures will be completed twice daily throughout the hospitalization.
The support person MUST remain with the patient continually and cannot leave the patient’s room without the patient at any time. Please note, there will be NO exceptions – this includes leaving to smoke or get food. If someone smokes, it is recommended to bring nicotine replacement with them.
Rest assured, staff are working with each family to stay in touch via FaceTime, Skype, phone, and email.
As the number of COVID-19 cases increases in our community and region, UR Medicine, in collaboration with Rochester Regional Health, has implemented "universal masking" to help slow the spread of the virus. Learn more about the masking requirements.