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Patient & Family Resources

Coping with the COVID-19 Health Crisis

We've complied some words of advice from our patient and family advisors from DPACC to help you maintain your mental health during this uncertain time.

We are here to offer assistance for patients and their families in crisis who are struggling to cope, to adapt, and to manage a mental illness. In addition to providing the latest therapies and treatment options, your Mental Health & Wellness team also helps to “connect” you with the community resources that are needed to continue your recovery.

Our community partners offer a variety of services where you can get the ongoing coaching and support you may need to get you back to living a fulfilling life – a life that might include a return to school or work, or get you involved in other activities that you enjoy. Our goal is to help our patients and their families return to their lives and to flourish. To do this well, we work with you, your family, and with our community partners.


UR Medicine - Crisis Call Line

Our Crisis Call Line is available to patients who may be coping with issues related to a mental illness, for example, a panic or anxiety attack, but who do not feel the need to visit our Psychiatric Emergency Department. If you are in crisis and need to speak with a professional, the call line is available 24/7, call (585) 275-8686. 

Opioid Overdose Prevention Training

This training is designed for patients, families, medical personnel, and community members interested in helping save lives. Learn more about Opioid Overdose Prevention Training.