Department of Psychiatry

Acute Services

Carole Farley-Toombs, MS, RN, CNAA-BC
Director of Clinical Operations
Associate Director of Nursing Practice
Strong Behavioral Health
Contact Information: Carole_Farleytoombs@urmc.rochester.edu
Phone: (585) 275-4315

Vision Statement

Strong Behavioral Health Acute Services is the community provider of choice for the rapid assessment and stabilization of patients of all ages with acute symptoms of psychiatric illness.

Mission Statement

We improve health by providing culturally competent assessment and stabilization of acute psychiatric illness and seamless transition to the next level of care in a manner that promotes good clinical outcomes and consumer/family satisfaction.

Core Values

  • Patient/Family-Centered Care
  • Cultural Competence
  • Interdisciplinary Leadership and Teamwork
  • Integrated, Evidence-Based Care and Treatment across the Acute Services Continuum
  • Effective integration of academic and research activities
  • Continuous Performance Improvement

Acute Psychiatric Services Programs

  • Comprehensive Psychiatric Emergency Program
    • Triage and Screening
    • Extended Observation Beds
    • Mobile Crisis Team
  • Inpatient Services
    • Adult (Psychiatric Intensive Care, MICA, GeroPsychiatric/STRS)
    • Child and Adolescent (ages 5-18)
  • Partial Hospital Programs
    • Adult (General and MICA)
    • Child/Adolescent (ages 12-18)
  • Psychiatric Consultation Liaison Services
    • Adult Med/Surg/OB-GYN
    • Pediatrics
  • ECT Service

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